If you receive your order and it is not what you are expecting, it isn’t a problem – you can return it back to us within 30 days of receiving the goods for an exchange or refund, including the delivery charge if you return it within 7 days. Products that have been Made To order ( bespoke style, design or size), personalised or branded with a club logo will not be refunded or exchanged.
We offer two easy options for returning your purchases; Shop Returns Return your goods to our shop. Please bring your receipt with you as proof of purchase. Simply head to the till and don’t forget to bring the credit / debit card you paid with if applicable. Internet Returns Post the items back to our address below, enclosing a completed Internet Returns Form. Returning the unwanted item(s) is at your own cost. Please send the item(s) you wish to return to: Gee’s Active Sports Apparel, Unit 79, 6th Avenue, BSS House, Cheney Manor Industrial Estate, Cheney Manor, Swindon, Wiltshire, SN2 2PJ.
We suggest you use the Post Office “Signed For” option to return your item, taking care to obtain a proof of postage. Please pack the item(s) carefully; goods must arrive in a perfect and unused condition for the refund to be issued. If you return goods that have had the Gee’s Active swing tag removed or have been damaged, used, worn, soiled or washed we will be unable to provide a refund. If you have any questions or need assistance, please contact us by email firstname.lastname@example.org or by telephone 01793 480882. For full returns Terms & Conditions, see below:
Before the goods are sent out to you. The contract between us only becomes binding at the point when we process your payment. Therefore you are free to cancel your order for any reason at any time before we dispatch the goods to you. After the goods have been sent to you.
have been damaged, used, worn, soiled or washed. products, where the “Brand Logo Swing Tag” label have been removed, have been personalised with a name, club logo, or any other embellishment as requested at the time of ordering or, made to a specific non-standard size etc.
Notifying us of your intention to cancel. You may telephone us on 01793 480882 to inform us of your intention to cancel. However, we require all cancellations to be confirmed in writing either:
Returning the cancelled goods. Once you have notified us of your wish to cancel, we require you to return the goods to us at your own expense within 7 days from notification by: a. filling out and enclosing our Internet Returns Form b. by post or courier, returning the goods to the following address: Gee’s Active Sports Apparel, Unit 79, 6th Avenue, BSS House, Cheney Manor Industrial Estate, Cheney Manor, Swindon, Wiltshire, SN2 2PJ. Refunding the cost of the goods to you. Once we have received the item(s) you wish to return, we will refund to you the price of the goods as soon as possible, and, in any event within 30 days. Original delivery charges will only be refunded in the event that the entire order is cancelled or returned. Our preferred method of repayment is to credit the refund back to the original credit/debit card with which you made the payment. If this method is not possible, we will issue a Gee’s Active credit note.
You are free to return unwanted or unsuitable goods for up to 30 days after delivery, provided that: